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It was a great experience from time I got there till I left with the car
RSO Orangeville, Ontario
Service Advisor Eric Harwood-Jones was extremely helpful, kind, and considerate. Eric updated me via telephone frequently regarding my car's status and the only reason it was not deliveried at the original time was due to a part malfunction which I was informed of immediately. Eric is exceptional at customer service.
The red presents tubes at Orangeville Hyundai went over and above to help me find the perfect vehicle to suit my family. They were very insightful and knowledgeable about their vehicles and found the best fit for my needs. I have never had an experience buying a car quite like the one they provided. Thank you to the staff at Orangeville Hyundai
LM Rockwood, Ontario
Both Michael and Melanie were extremely helpful throughout the process. I was very impressed with their knowledge and ability to explain what Hyundai could provide.
NR Orangeville, Ontario
Was a very nice experience, because the people work there are amazing.
DJS Alliston, Ontario
The atmosphere and the people were very friendly and willing to help. I love my new Accent.
DB Orangeville, Ontario
We were very impressed with Melanie and the deal she was able to provide us with. She even came out on her day off which we appreciate to the fullest.
AG Brampton, Ontario
Service was great but sales was better because I ended up buying a new Santa Fe!!
RW Orangeville, Ontario
I received a discount for my loyalty as a Hyundai owner and for being a military mom. Also received snow tires. I had changed my mind about trading my car in, then back again and that was handled easily. My experience couldn't have been better. If I have any questions, I can call or go back to the dealership.
VM Mansfield, Ontario
Michael is an amazing salesman. He heard what we saying and delivered. He should be training new sales people on the do's and don't's of sales. I will highly recommend Orangeville Hyundai to everyone that I know. It was a great experience. I have had some very memorable times dealing with salesman who think I am stupid. Never once did I feel that at Orangeville Hyundai. Everyone was great. Melanie was fantastic. My next vehicle will be purchased there I can guarantee that. Thanks for designing a great SUV. We will have it for many years. If you need anymore information from me let me know. Have a great summer
VS Keswick, Ontario
This is our second time purchasing a vehicle from Orangeville Hyundai. Both times we have dealt with Dave Appleton and found him to be always helpful and going above and beyond what one normally expects when purchasing a vehicle. We have found dealing with Orangeville Hyundai from the service department to sales, has always been very positive. We would not hesitate to recommend this Dealership.
DL Caledon East, Ontario
I had to answer no to the walk around my vehicle, as I didn't see anyone, but I'm sure once it was in a bay in the shop this was done As previously mentioned in other surveys, this dealership is FABULOUS. My 5th Hyundai, (4rth Elantra) Love them love them love them. Service Advisor = Eric Harwood-Jones. Technician = Cory Perry
Our sales rep was really knowledgeable about our new car (and cars in general )...we felt he was the best sales rep by far we have had at this dealership and this is our 3rd car from Orangeville Hyundai. Dave Appleton went above and beyond to make sure we got a fair price for our trade in. All in all, a positive experience for what can be very stressful.
HH East Garafaxa, Ontario
My experience at the dealership has been nothing but positive. A minor inconvenience was the fact that the seat position program was changed and I have to reset it. However, this does not change my opinion of the service that I received. I have had experiences with 3 Hyundai dealerships and the one in Orangeville has been the most positive. A suggestion for your survey. Add an "I don't know" option to your questions. It would be better for us who are asked as in some cases that would be our answer.
RR Orangeville, Ontario
MIKE was very help full and he knew everything about the ionic and answered all my question . it was wonderful experience. Sales Representative: Michael Stewart
SI Amaranth, Ontario
This is my third vehicle from Dave Appleton. I like to give him a hard time but we work well together.
DH Melanchton, Ont
I will recommend Hyundai and Orangeville Hyundai to anyone willing to listen, a very positive experience overall.
MS Orangeville, Ont
All were very friendly and helpful throughout the visit. Very smooth process and always willing to answer any questions. Sales Representative: Matthew Johnson
CD Loretto, Ont
From a person that never expected to own a Hyundai, I was very pleased with my experience at Orangeville Hyundai. I live in a small town and appreciate that I was made to feel comfortable by the dealership through the whole process. Mike Stewart was great and everything I prefer from a Sales Rep; also Dave Appleton was very helpful and lovely to deal with. My wife and I are extremely happy with our new Sante Fe and plan to use Orangeville dealership for our service.
CB Alliston, Ont
somehow the person who booked my appointment entered it on the wrong day on the calendar so when I arrived it appeared I was a day late. When I explained that no I was not late and this is my appointment day the attendant said , sorry about the confusion no issue I am sure I can get you in and out quickly which was what happened. There was no issue at all. I am positive it was an entry error at the dealership as I booked the day as vacation to bring my car in, I would not have booked the wrong day. As I said the person on the desk could not have been more helpful. I was in for snow tire removal so car not cleaner than when I left which is fine by me and no need to book my next appointment as I live in Toronto and do my oil changes etc at the dealership here. Appointment was all postive !
SR Toronto, Ont
Matt was an amazing sales rep and I would recommend him to a friend! Sales Representative: Matthew Johnson
JK Erin, Ont
They were great, did all that I had wanted and were less expensive than competitors in town. Built a lot of trust with me to ensure my loyalty. They were able to get my car in on short notice which helped me avoid using the competitor.
KG Orangeville, Ont
Excellent experience, highly recommend. Sales Professional: Matthew Johnson
RY Gilford Beach, Ont
I felt that Michael was more an assistant in helping me buy my car, rather than a "salesman". I appreciated this. Sales Professional: Michael Stewart
WGR Orangeville, Ont
Michael Stewart was a pleasure to deal with. Kind, respectful, and professional. It was a pleasure to deal with him because he made us at ease and comfortable during this process. We would like to especially thank him for his patience during the test drive phase. He never made us feel rushed and he was more than gracious with his time. Sales Professional: Michael Stewart
IG Orangeville, Ont
Melanie was great to work with. She went over the important information in detail, made sure if i had any questions she had the answers and so far i am very happy with my purchase. Sales Professional: Melanie Duke
JS Barrie, Ont
The purchase of my new Elantra was the easiest and most pleasant experience , thanks to Matt Johnson. He was very professional and sensitive to my needs. He explained everything I needed to know and answered all my questions, he showed me all the options and was respectful of my budget. Matt Johnson is not only professional but nice to do business with. I will definitely recommend Orangeville Hyundai to my friends and my family. Sales Professional: Matt Johnson
TO Hillsburgh, Ont
The staff were professional and friendly. The process from interest in car to delivery was extremely smooth. Will recommend Orangeville Hyundai to friends and relatives.
PT Borden, Ont
Always courteous and attentive service!
Technician: Kevin Arruda
Advisor: Eric Harwood-Jones
JG Orangeville, Ont
This is my second straight vehicle that i purchased at Orangeville Hyundai because of the service i received there from my first vehicle. My latest vehicle they just continued with the great service that i received previously! That was a major reason for going back for the 2nd vehicle.
JB Orangeville, Ont
I truly enjoy dealing with Orangeville Hyundai. Each department has fabulous people. Melanie & Dave, Peter in Parts, and Tim & Eric in Service have always been such a pleasure to deal with and extremely helpful and so so nice! Regardless of my engine issue in my 2015, I knew I wanted another Hyundai even though my husband was against it. Now I have my nice new 2018 which is my family's 5th! 1 Accent, 4 Elantra's.
TR Orangeville, ON
Thank you for making the sales experience a positive one! We knew the automobile we wanted, however went to 3 Hyundai dealerships before finding one that did not waste our time and change financial details when the paperwork came out.
JC Fergus, ON
I had a great purchasing experience at orangeville Hyundai. I felt no pressure and was comfortable making my decision.
AG Orangeville, ON
Melanie was amazing, she wasnt pushy she gave me all the time I needed. As this was a first time buying a new car . I wanted to test drive two cars both completely different. She gave me all my answers, made a disision and went back to talk . Melanie was incredible, full of knowledge great to deal with and approachable.
LS Orangeville, ON
The only reason we were not introduced to the service department is that we will be getting the vehicle serviced at the Hyundai dealer in our city. We purchased the vehicle at a dealer an hour from our home. Everyone was very helpful and friendly. They took the time to answer all our questions.
PFS Barrie, ON
Melanie Duke was fantastic! Friendly, knowledgeable and approachable. Also, very quick at locating my car (the colour I wanted was not in stock) and having it ready for pick up! This was the best car buying experience I have had to date! Thank you again Melanie!
JO Alliston, ON
The dealership was warm and welcoming and treated us like family. It was a wonderful experience!!
WA SHELBURNE, ON
Melanie Duke was wonderful to deal with! Very knowledgeable and patient with us (we changed our minds quite a few times! lol) This is our second purchase at Orangeville Hyundai and we will be back!
EB EVERETT, ON
Michael Stewart was excellent. He was low keyed and not pushy at all. I had concerns going car shopping on my own as i have limited savvy with vehicles. I hate pushy sales people and that did not occur whatsoever.
LD Orangeville, ON
Great staff funny and involved, would recommend for everyone to go, didn't book oil changeout they squeezed me in great experience
NG Orangeville, ON
Michael Stewert at Orangeville Hyundai was great! Extremely professional, respectful and over all wonderful! Very pleased with the service I received front Michael! I would recommend him to any friends and family.
SD Amaranth, Ontario
Truthfully an unbelievable experience. The Orangeville sales people worked like a team to help make sure my wife and I were cared for and that all our needs and car features we wanted were tended too.
HM Orangeville, Ontario
Thank you for all your help, you made buying my first car less stressful and I could tell everyone there cared about me as a customer.
HG ORANGEVILLE, ONTARIO
My sales representative Matt Johnson was very professional and knowledgeable.
W N MELANCTHON, ONTARIO
Matt helped us make the right purchase. He was very helpful and knowledgable.I felt at ease dealing with him. I will definitely refer business his way.
A-MB-N GEORGETOWN, ONTARIO
Eric was absolutely fantastic. My best experience buying a car yet. He really did a great job. We'll be back to see him again! :)
LD ORANGEVILLE, ONTARIO
Up front with price that was very competitive with the other dealerships. Answered any questions I had in a timely matter via email. Did not bug me with phone calls during the day to complete any deal like some other dealerships. Even though Orangeville Hyundai is not the closest dealership to my house, it was definitely worth the drive. I will be recommending this dealership to anyone looking to purchase a Hyundai.
PW MOFFAT, ONTARIO
The day after delivery there was environment fallout that was discovered on the paint that had not been detected by us or the dealer. Orangeville Hyundai made every effort to rectify the issue. We are happy with the outcome.
TM BURLINGTON, ONTARIO
She was very happy positive person and great to talk too.
ED ORANGEVILLE, ONTARIO
Eric was great to deal with. He was accommodating to all our concerns & questions. It was a pleasure to deal with him and this location.
BR CAMBRIDGE, ONTARIO
Very friendly, efficient, organized.
MW BRAMPTON, ONTARIO
The team at Hyundai Orangeville were excellent. Michael really made my experience amazing and very smooth. Thank you!!
GF ORANGEVILLE, ONTARIO
Our experience with the Dave Appleton was amazing. He was very helpful and took amazing care of us! We will buy from him again!!
JP ORANGEVILLE, ONTARIO
Was impressed with Michael Stewart's ability to help and with the patience he exhibited in understanding my need to find a car that worked for me and that he did NOT push HIS preferences my way ( had that experience at another Hyundai dealership). He was sincerely helpful in explaining any of my questions and very professional in his followup. This approach is what would make me recommend ANY of my friends to check your dealership out when they were interested in purchasing another vehicle. Thanks to his suggestion, I will be buying my snow tires from you as well, at the end of the month. In fact, I found my way there, on the recommendation of a friend who had bought their Santa Fe from Michael...Thanks for the excellence exhibited by your dealership!
J L-S EVERETT, ONTARIO
The sales department staff were pleasant and easy to deal with. The no pressure sales approach in regards to the vehicle purchase and the extended warranty upgrade was greatly appreciated.
BG TORONTO, ONTARIO
It was great service the moment we walked into the showroom.
GV ORANGEVILLE, ONTARIO
Michael was great. Answered all of our questions. Spent a significant amount of time going over vehicle and features. We appreciated his thoroughness.
SH ORANGEVILLE, ONTARIO
wonderful customer service at Orangeville Hyundai. Thanks Dave and Steve!!
WS ORANGEVILLE, ONTARIO
Wonderful sales person who we have dealt with before- friendly and knowledgeable- cares beyond just selling a vehicle-his name is Michael Stewart
J B ALLISTON, ONTARIO
The service team was fantastic!! I was out of town trying to book my car in to have the tires changed to the summers and an oil change. They were so helpful, kept me totally up to date when the car was done so we could coordinate with my husband to pick the car up.
HS, ORANGEVILLE, ONTARIO
My salesman Matt made me feel very comfortable throughout the entire process. The purchase process was very relaxing and enjoyable. Never felt like I was in a rush to do a deal. Was there for over two hours. Dealership was clean, friendly and professional.
D N FERGUS, ONTARIO
Excellent Excellent Sales Advice and Experience -Orangeville Hyundai are the professionals we will always buy from Melanie is exceptional in both her experience , knowledge and advice we wouldn't go anywhere else
JS ORANGEVILLE, ONTARIO
Nicole in your service dept. is great !!!!!
SH, CALEDON EAST, ONTARIO
Hi there, this is the second car we have bought off Melanie...she was excellent both times...very knowledgeable ...no pressure ...was a pleasure to deal with
-J.G Lisle, ONTARIO
Everyone I spoke to were very professional and friendly and Nicole kept me informed of the progress
-B VB GUELPH, ONTARIO
Best experience I have had purchasing a vehicle. Will definitely recommend to everyone. Steve was great to deal with.
S.E Grand Valley, ONTARIO
My salesman, Steve Hulme, was fantastic! Answered all my questions about everything pertaining to the vehicle! The crew at Orangeville Hyundai are all fantastic!
J.C., Orangeville, ONTARIO
My experience with Michael Stewart was amazing. It was quick, easy and all my expectations were met, Thank you
T.P Orangeville, ONTARIO
We first met Michael when we purchased a used Elantra earlier in 2016. Because of this we were very pleased to have Michael work with us on the purchase of the 2016 Tucson. Michael is a professional and always available and open to answer any questions. Thank you!
-C.B Orangeville ON-
Exceptional customer care and service! The team at Orangeville Hyundai, especially Matt and Melanie, made the purchasing of my new Tucson effortless. Five Stars!!!
-S. M Orangeville, Ontario-
Ryan Richards, and everyone at Orangeville Hyundai, was exceptional!
-M.B., Toronto, ON.-
We have never met a gentleman with more integrity than Ryan Richards at Orangeville Hyundai.
Words that come to mind to describe Ryan and his staff include: super customer service and satisfaction, honesty (which is hard to come by these days!), common sense approach, thoroughness, knowledgeable, family orientated, very high standard of core business and people values.
We purchased a 2013 Veloster tech package and were completely satisfied. We will definitely send and recommend that family members and friends go to Orangeville Hyundai for all of their car needs.
Thank you so much Ryan, you are a class act and it shows in the people that work for you.
-R.C. and C.C., Barrie, ON.-
It really is a great place to deal, to purchase or to have service.
-AB, Downsview, ON.-
Very pleasant atmosphere at Orangeville Hyundai. Purchase and delivery were both very positive experiences. I am definitely going to recommend the dealership to friends who are looking for Hyundai.
-OR, Toronto, ON.-
We found everyone at the dealership to be very friendly, professional and helpful. The whole experience was enjoyable, stress-free and without any pressure sales tactics in order to seal the deal. Thank you for a very enjoyable experience in our new purchase.
-PC, Loretto, ON.-
The most excellent experience in buying car history. Santa Fe was delivered to my door. Follow-up visit also occurred.
-JL, Stouffeville, ON.-
I love the attention I received and will definitely go back for my next car.
-JA, Orangeville, ON.-
It was the best vehicle purchase experience that I have ever had. I have been buying and leasing cars for my wife, myself and my business every two years over the past 20 years. Ryan demonstrated thorough product knowledge when he was able to answer all of my questions immediately. He respected the value of my time by ensuring that everything was ready on time and the deal was put together in one day. Dave Appleton was friendly and extremely knowledgeable about the financing options and process. I am also very pleased with the quality of my new Santa Fe and the deal that we negotiated. I recommend Hyundai and Orangeville Hyundai in particular without any reservations.
-K.L., Orangeville, ON.-
Ryan Richards at Orangeville Hyundai made the experience the best we ever had in buying a car! He was amazing with every question we had.
-JP & JC, Mississauga, ON.-
The Whole Dealership was amazing with me. What impressed me most about them is their eagerness to satisfy me as a customer. They were so polite and accommodating. The owner made a point to introduce himself to me.
-BF, North Bay, ON.-
I have purchased a few new vehicles so far in my lifetime. This purchase through Orangeville Hyundai was outstanding. I found the ease of purchase fantastic. Dave Appleton provided exceptional customer service!
-MD, Orangeville, ON.-
I am completely satisfied! Our sales rep was excellent, and my overall experience with the dealership was top notch.
-MD, Collingwood, ON.-
Our sales rep made sure that we got the benefit of any special offer Hyundai had in relation to our purchase. A family member in another city was buying the very same make and model at the same time and was given a stuffed toy instead of the gas card and cash sale price he was entitled to. When we compared notes and he went back to his sales rep he was told "I was getting to that". Orangeville Hyundai are like trusted friends.
-JH, Orangeville, ON.-
We received excellent service without feeling pressured...you guys are very good at what you do.
-TW, Caledon, ON.-
Enjoyed dealing with everyone - experience totally painless. No pressure sales!
-WC, Rosemont, ON.-
Sales person came in on her day off to make sure she could accommodate me. She did this twice, she knew I was on a tight schedule and a short time frame.
-VW, Brampton, ON.-
The experience was amazing, from test drive to the order to the pick up. We were shown all the options of each of the vehicles we were looking at. With the help of our sales rep. (Ryan) we were able to make an informed decision as to which vehicle fit our needs and budget. We have been nothing but completely satisfied with our experience with the dealer and the new car. This was my first Hyundai, but I know already, I will be returning to get another!
-WL, Oshawa, ON.-
My husband is 77 years old and this is his FIRST new car! AND he bought it on the spot without weeks of thinking about it! That was because our salesman was superb! We drove 115km based on a radio ad and lack of interest at the Barrie dealership to assist us and we couldn't be happier that we did. We were introduced to the other staff and now we feel like we have a whole new group of friends. Well done!
-JL, Elmvale, ON.-
Excellent service both in 2008 & 2011! Very friendly helpful & willing to go the extra mile!
-LD, Caledon, ON.-
I have purchased a few new vehicles so far in my lifetime. This purchase through Orangeville Hyundai was outstanding. I found the ease of purchase fantastic. Dave Appleton provide exceptional custome service!
-MD, Orangeville, ON.-
I was well-served and the sales rep did an excellent job asking me questions to identify what vehicle I would be interested in. He went on the test-drive and answered all my questions. He also helped pair my two cell phones as part of the delivery process. Great!
-C.H. Orangeville, ON.-
Overall the experience was easy, unpressured, extremely pleasant and one that I would certainly like to repeat in the future on my next vehicle purchase.
-K.B., Orangeville, ON.-
I was well taken care of. Thank you for another great experience.
-J.J., Erin, ON.-
Rik was a true professional. His honesty and candour is a refreshing change from what one would normally expect from a car purchase experience. I will recommend him to my family and friends. The Sales Manager, Dave Appleton was a friendly gentleman who goes the extra mile to make you feel appreciated.
I went to Orangeville Hyundai after a disappointing experience at (another store - name removed), which is actually very close to where I live. So I went to the dealership in Orangeville where my boyfriend had previously visited because of my interest in buying an Elantra. He had made contact with a salesman there and felt he was very professional and knowledgeable, which he was. When I met Steve Hulme I was impressed with his professionalism and knowledge and he took the time to answer all of our questions and make sure everything was as it should be. I would highly recommend Organgeville Hyundai and my salesman, Steve Hulme, without hesitation to friends and family. Overrall a really great experience and I would definitely go there again myself.
-K.M, Scarborough, ON.-
The purchase of the vehicle was a very positive experience mainly due to the sales consultant. From the first contact he was friendly, professional, knowledgable and determined my needs before we looked at any vehicles. This was my second vehicle from this dealership and I have always found them to be very accommodating, informative and knowledgable. I have recommended the brand as well as the dealership many times in the past.
-L.N., Fergus, ON.-
Regarding my service visit, staff are friendly and attentive at this dealership.
-R.S., Dundalk, ON.-
With only a few days of ownership I can honestly said this car is one of the best I have driven, if not the best. It is a pleasure to deal with a company and dealership who's product and service meet such high standards. I'm looking forward to many years of driving this fine car and will recommend Hyundai and the Orangeville dealership to anyone in the market for a fine auto.
-P.W., Orangeville, ON.-
Service was flawless and quick. Emergency repair was needed on a short notice and was delt with immediatly. Thanks Orangeville Hyundai!
-R.V., Caledon, ON.-
Had a very positive experience with the staff and would definitly recomend Orangeville Hyundai without hesitation.
-R.R., Erin, ON.-
This is my fourth Santa Fe, bought at Orangeville Hyundai. Our son has purchased two vehicles from this dealership. I have always received excellent customer service at this dealership. Dave Appleton is very professinal and a pleasure to deal with. I have recommended several people to the dealership and will continue to do so.
-L.G., Shelburne, ON.-
Knowing my "wish list", my sales person fitted me with a model and price that fit my budget and gave me MORE that I went in looking for!
-B.F., Bolton, ON.-
The Orangeville Hyundai dealership is far and beyond the other dealerships we have dealt with. My wife and I come to this dealer for all our services for both our Hyundai vehicles and plan to do so continuing on. The service and courteous staff are far superior to other dealers we have dealt with. Excellent work.
-D.H., Alliston, ON.-
Just wanted to send you a quick note to thank you very much for all your help with my 'New Car Shopping'. It can be a very intimating experience, but not this time. You created a great rapport with myself and Jeff and made me want to purchase from you. You were patient with all my phone calls, 'kept the excitement going', and both yourself and Dave took the time to find the colour I wanted - now it will be exactly what I wanted. I will definitely recommend you and Orangeville Hyundai to my friends and colleagues!
-K.P., Orangeville, ON.-
(Ryan) Can I say that you are one of very few sales people I've encountered who have worked with me in a way that makes me feel good about referring someone to you. I really like your thoroughness, your honesty and the way in which you answer my questions without trying to hide the answer in ambiguity - thank you for that. When my daughter is ready for a new one, she will be calling on you too!
-M.F., Guelph, ON.-
Rik Jahn was awesome to deal with. Mary Jane Hogan was also great to deal with. We love the new Sonata(s)!
-R.M., Erin, ON.-
This was the easiest and most comfortable car purchase that I have ever made, and I would return to Orangeville Hyundai without any hesitation. Service will not be done in Orangeville only because of distance from home location. I would rate Orangeville Hyundai 100% in all categories. Thank you to all of them.
-A.F., Cambridge, ON.-
As always, professional and a pleasure to deal with.
-D.S. Hamilton, ON.-
Dave Appleton was very helpful and took care of everything for me for the time I needed the car. Great service!
-J.P., Palgrave, ON.-
It truly was the best experience buying a car !!!!! There was no pressure to sign papers, I appreciate that!!! Thxs
-S.M., Shelburne, ON.-
I would just like to point out that Peter in the parts department is excellent. I will be getting all my parts from you in the future because of him. He really gave me excellent customer service.
-B.J. Orangeville, ON.-
I always enjoy going out to the Hyundai dealership. They are always fun to deal with and as a woman I feel confident that they are fair and that they explain things clearly. My Sonata is amazing..especially the back up camera.
-J.H., Orangeville, ON.-